RETURN POLICY STATEMENT
Since purchasing online does not give the opportunity to examine our merchandise directly we strive to give you as much information as possible in the description, condition report and images supplied for each item. We sell only quality merchandise, and take great care to accurately research and describe the features and condition of each item so that you can be comfortable with your buying decision.
If you receive an item which you feel was not accurately described in our catalog or is not in the condition stated then you have 7 days to return the item with a full purchase refund (less S&H) providing the item is returned in the same condition as it was sent and via an insured internet trackable shipping service.
a. All items may be returned within 7 days (postmark or pickup date).
b. Returns must be shipped securely packaged, adequately insured, postpaid, internet traceable and in the same condition as purchased.
c. Please call us at (61) (3) 9497 2845 or contact us via email at firstname.lastname@example.org, before returning any items.
d. All monies will be refunded once the item has been received and the above issues have been resolved
All the above conditions must be fulfilled to qualify for a full purchase refund.
We value our customers highly and will make every effort to satisfy all issues that arise. If you have any problems with your purchase please do not hesitate to contact us.